Pembina, North Dakota

Frequently Asked Questions

1. Do I need to register before I use your service?

No, it's not necessary. We record every parcel by the name of the customer. However, if you would like notification by email when your parcel(s) arrive, please register with us by filling out the form on the bottom of the Contact page. 1 time initial acct. setup, then you will receive an automatic email for every parcel that gets scanned upon arrival.  

2. How do I order something to be shipped to your address?

Use our address as if it's YOUR own.
YOUR name (include your middle initial)
373 W Stutsman St
Pembina, ND 58271
DO NOT include "In Care of Mike's Parcel Pickup" - sometimes the shipper will eliminate one of the names and it's usually the customer name that ends up being omitted and then we do not know who the package belongs to.

3. What do I need to bring my parcels back through Canadian Customs?

You will need your receipts from the store/seller showing your purchase price and description. Based on our observations, not all parcels have the receipt included in the box/package, therefore, we suggest printing out your receipt when you complete your purchase online, or when you receive order confirmation via email.

4. Can someone else pick up my parcel for me?

Yes, BUT they will need the product receipt to show when passing through Canadian Customs. It is also wise to have the product receipt or written permission giving us authority to pass your parcel on to them on your behalf.

For specific questions regarding products and duties for cross border shopping, contact US Customs (701-825-5800) or Canadian Customs (204-373-2524)